Matt Restivo - Digital Product Management, Flywheel Instructor and Athlete

My Favorite Quote

Whenever I encounter people who just aren’t thinking about product or growth, I point to this quote, which is stated so simply, and on point:

“If scale of users or customers is the single biggest lever for driving revenue potential, then why don’t you have a team paying attention to the flow of users in and out of your product, in the same way you have a Finance team paying attention to the flow of capital in and out of your business?” – Andy Johns

How To Load Course on Garmin 920XT

Currently training for an Ironman, last week I decided to go on a bike ride in upstate New York. Despite reading a bunch of forums, I couldn’t figure out how to load courses on to the 920 on my Mac running OSX 10.10. It’s pretty money when you want to ride somewhere you’re not totally familiar with and don’t want to memorize or look at a cue sheet. It was a bit tricky but here’s how I did it…

1. Get a GPX Route File.

1A. You can actually drag and drop a route on Google Maps, and then go to this handy site to convert those directions into a GPX file.

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1B. You also export GPX files directly from Strava, [example], and a bunch of other sites.

2. Convert GPX Route TCX Course

Use this handy site to convert that GPX file to a TCX Course.

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3. Load the Course onto the Watch

For this you’re going to need that Garmin Training Center program [download]. The only way I could get this course to load was by doing it twice. Follow me here…

Go to File… then Import the TCX file.

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Then go to Device then Send to Device…, and let it sync.

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Then go to Finder and open the Garmin Drive. Drag that TCX file into the Garmin > Courses folder.

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Then go back into Garmin Training Center and repeat the Send to Device… step.

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4. Eject the watch

Disconnect your watch and hit the triple dot button, go to Navigation, then Courses. Once you’re ready, hit Do Course. Once you get close to the start the Watch will recognize you as On Course, and it will look something like this…



User Onboarding Infographic

Want to share a great infographic I found on onboarding. You only get one chance to onboard so if you’re redesigning anything and not thinking about onboarding, you’re creating a big retention risk.

My Half Marathon Routine

bodyGlide For me, Half Marathons are the perfect race distance. It’s a great goal anybody can strive for; and it’s not too short and it’s not too long. It took me a little while to figure out my strategy for this kind of race, but given that I am now coming up on my 20th Half Marathon this April, I figured I would write a little bit on how I approach each race.

Pre Race Prep

  • Two nights before, I ensure I eat a healthy amount of carbs and sleep at least eight hours. This is the most important night for getting good sleep.
  • The night before, I will put my bib on my shirt and get all my gear and nutrition ready so I can wake up and go.
  • The morning of, I prefer to take a brief cold shower to calm my excitement, and be cleaner for post race. I generally wake up at least an hour to an hour and a half before the race, depending on how far I have to commute to the start. I try not to race rush, but I admit it does happen. I drink one liter of water as soon as I wake up, eat one banana, and one cliff bar.  I apply BodyGlide to my grundle, inside of my armpits and outside of my arms.  If I’m wearing a tank top, I also apply around the lines of the tank because that can scratch me up.

During Race

  • This year I am starting to carry everything in my FlipBelt. FlipBelt is amazing, it’s a must. It destroys its previous competitors with the buckle in strap and it even has a holder for keys. I at minimum keep my phone and gels in it. I prefer the CliffBar versions of race nutrition gels, coming in second is the more liquid PowerBar gels. My favorite flavors are generally dictated by the ones that don’t have caffeine, since I don’t drink coffee. Here’s my current Mount Rushmore of race gels:
  1. Vanilla CliffShot
  2. Strawberry CliffShot
  3. Acai Berry PowerBar Gel
  4. StrawberryBanana PowerBar Gel
  5. Plain CliffShot
  6. Citrus CliffShot (1/2x caffine)
  7. Chocolate Cherry (2x caffine)
  • I grab water or gatorade at every stop, but I only drink water until I take my first gel at the 40 minute mark.
  • I gel every forty minutes with water, otherwise I am drinking Gatorade at every stop.  That usually means I’m bringing 2-3 gels to each half marathon plus an emergency gel– just in case I drop one or something. I’ll always pack one 1x caffeine or 1/2x caffeine just in case I am dogging it.

Post Race

  • The first thing I do is crush whatever they give me, bagel, pretzels, apple, they hand it to me and I’ll eat it. If I am on a training run 10+, I will generally have a protein shake with banana, peanut butter and almond milk.

Best Practices for SAAS Salespeople

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I suppose working at a major sports league makes you a ripe target for people in sales at SAAS startups to cold email you twice a week. Here is some guidance for people who employ this practice;

  1. Do include a link to a one-sheeter in early correspondence.
  2. Don’t assume I want to talk and send times that work for a ’15 minute phone chat’ in your first email… Mom told me not to talk to strangers.
  3. Do send a demo Dashboard that I can look at that is always accessible.*
  4. Don’t tell me your SDK takes 5 minutes to integrate, I don’t believe you.  Parlay that question into easy to read Getting Started documentation.
  5. Do your research and include some chit chat in email relating to the person’s interests or product.
  6. Don’t email during the day. Email during downtime like early mornings, late nights, or weekends.


* – Decks suck, and waiting for you and your sales team to come to town and see your dashboard on a tv for 15 minutes is worse.  See what Crittercism and Localytics have done.  YouTube videos are better but still satisfactory.

Torture and Drones

From outside the US, the Senate intelligence committee’s 528-page report on CIA torture techniques—merely the abridged, non-secret version of the 6,700-page original—seems like America at its best. Harshly critical of an agency that did evil things to produce dubious intelligence while lying to its overlords, it seems to embody the country’s best traditions of transparency and honest self-examination.

But inside the US, the report is a sullied, discredited thing. This was no grave, bipartisan effort like the report of the 9/11 Commission, but—as critics would have it, and not entirely wrongly—a labor of ass-covering spite, produced solely by the committee’s majority Democrats and crafted to shield their own complicity. Republicans have attacked it; former CIA chiefs have risen up (paywall) to defend themselves. And Democrats are worrying about what will happen when, a few years hence, their rivals expose the current administration’s enthusiastic use of drone strikes to the same merciless sunlight.

That is a shame, for the report, though flawed, is truly damning. But, one might shrug, so what? If partisan politics is what it takes to have a national debate about the ethics of warfare, so be it; democracy is messy, and it should take what transparency it can get.

However, this national debate is not like those about race, guns, or the banking system. There, the winners and losers from a policy all have votes or campaign funds with which to sway the outcome. In warfare, the losers—the tortured suspects, the people with relatives blown to bits by drones—are foreigners, with no say. However indignantly liberals may protest the bad things done in their name, when the call comes to “keep America safe,” how many of them will dare challenge it?

—Gideon Lichfield

Great Open Table Feature

Open Table Mod

Open Table Integration on Yelp

Big fan of this one click to reserve feature that automatically suggests available times. Good stuff by @OpenTable. Would be curious to see what they tested before arriving at this experience.

Changing Your Work Environment

When you work at a job where you are sitting at the same desk 5 days a week, it can be a downer without even you realizing it. Especially in New York City, we are constantly confined to small spaces. When it’s nice enough (in other words, when my fingers aren’t too cold to type), I try and get out once every two to three weeks and sit in a park and crank out some work. I find I’m significantly more productive.

In the winter, I’ll try coffee shops on Saturday mornings. Not just a standard Starbucks, I try to find something unique and interesting. There’s plenty of detail in everything around us– and that subconsciously will increase productivity and creativity.

I’m even more productive when I’m disconnected and on a plane. I am almost saddend by the fact that there is WiFi on most flights. I still try to fly one leg “off the radar”. Flying is a great place to be still, thoughtful, which ultimately leads to creativity. It forces you to reflect on everything you’re working on, and sometimes just that can re-prioritize everything or at least get you a deeper perspective.